Shipping policy

Our normal processing time is 3-5 business days. Please allow 7-10 business days of processing during HOLIDAY SEASON and SALES. We will update time frames if there are any changes.

Incorrect Shipping Information

If a package is returned to NowIamNappy LLC due to an incorrect or incomplete shipping address provided by a customer, the customer was not home for delivery or if the package exceeded the maximum amount of time to be held at a pick-up location, the customer will be responsible for the redelivery costs. NowIamNappy is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer; no refunds will be provided if any parts of the address are incorrect.

Once an order has been submitted, edits can be made if the order has NOT SHIPPED.

No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.